Question 1

What exactly does this platform do?

Accepted Answer

This platform is a smart, multi-channel solution for bulk messaging and notifications across messengers such as Bale, Eitaa, Rubika, Soroush, Shad, as well as Telegram and WhatsApp, helping businesses run direct, targeted advertising at the lowest cost.

Question 2

Does using this tool risk SIM card blocking?

Accepted Answer

Our system minimizes block risk by following human-like patterns, smart delays, and each messenger's limits. Still, following content guidelines and using multiple SIMs in relevant plans helps keep your work secure.

Question 3

What is multi-layer retargeting?

Accepted Answer

This is one of our competitive advantages. You can run a campaign on one messenger first, and if the recipient does not get the message, the system automatically sends the same message on another messenger and finally via SMS to maximize your conversion rate.

Question 4

Is a mobile number database available in the platform?

Accepted Answer

Yes. In addition to uploading an Excel file of your own customers' numbers, you can use the country's business database in the platform, filtered by job and geography, for more precise targeting.

Question 5

How does platform support work?

Accepted Answer

Our technical and content support team stays with you from subscription purchase through full campaign execution to resolve any questions or technical issues with installation and operation as quickly as possible.

Question 6

Why is the Eco plan the most economical choice?

Accepted Answer

Because in this plan you pay nothing for send volume. With only the software subscription fee, you can send unlimited messages (based on your SIM capacity).

Question 7

Will my computer be occupied while sending?

Accepted Answer

No; the software runs in the background. You can keep working, finish projects, or watch videos while it handles its tasks.

Question 8

What happens if the internet disconnects?

Accepted Answer

Sending pauses, and as soon as the connection returns, the software smartly resumes from the same point it stopped.

Question 9

How many messages can each SIM send per day?

Accepted Answer

On domestic messengers, each SIM can typically send about 100 to 150 messages per day to unknown contacts, and on foreign messengers this number is under 50. To increase volume, simply connect more SIMs; the software smartly manages aggregated sending.

Question 10

What is required to use Telegram and WhatsApp in the Eco plan?

Accepted Answer

You only need an active VPN on the system where the software is installed so it can connect to those messengers' servers.

Question 11

What types of messages is the web service for?

Accepted Answer

This plan is for system and transactional messages (such as OTP codes, birthday greetings, purchase notices, and order tracking) and is not suited for bulk advertising.

Question 12

Can messages use personalized variables?

Accepted Answer

Yes; you can define templates that automatically pull variables like customer name, order number, or amount from your site and send them.

Question 13

Does this service connect to WordPress sites?

Accepted Answer

Yes. Using our API docs, developers can easily connect the platform to any website or application.

Question 14

How fast is web service message sending?

Accepted Answer

Sends happen in real time. As soon as an event occurs on your site (for example an order), the send command is issued to the messenger.

Question 15

Which messengers support the web service?

Accepted Answer

Currently the main domestic messengers that accept patterns are active in this service; the exact list is available in the panel.

Question 16

What is a dedicated Bazoo and what is its benefit?

Accepted Answer

A Bazoo is essentially an official bot with your business name and logo. Its benefits are high credibility with recipients and no need for a personal SIM to send.

Question 17

Does creating a Bazoo cost money?

Accepted Answer

Creating an Eitaa Bazoo costs 10 million Tomans and renews annually, while a Bale Bazoo is created for 1 million Tomans with no expiration. On these two messengers a dedicated Bazoo is required. On Rubika and Soroush a public Bazoo is available and a dedicated one is not mandatory.

Question 18

Is there a separate fee for sending in the Bazoo plan?

Accepted Answer

Yes; besides the Bazoo creation fee, each sent message is charged per the listed tariff and deducted from your account balance.

Question 19

Do you also offer a public Bazoo?

Accepted Answer

Yes; on messengers like Rubika and Soroush you can use a public Bazoo, where your message is sent under the messenger name without paying a heavy dedicated Bazoo creation fee.

Question 20

How long does Bazoo campaign approval take?

Accepted Answer

Because Bazoo sends are official, the messenger runs a content approval process that usually takes 2 to 4 hours, and after approval sending is instant.

Question 21

Why does Time Plus have no time-based license?

Accepted Answer

This plan is for those with occasional advertising. Your account credit never expires, and as long as you have balance you can send whenever you want.

Question 22

How are costs deducted in Time Plus?

Accepted Answer

The system works pay-as-you-go. Only for successful sends is an amount deducted from your wallet per the tariff.

Question 23

Do we still need a SIM in this plan?

Accepted Answer

Yes; sends run through your own lines, but instead of buying a time-based subscription you pay numerically per message.

Question 24

For what send volume is this plan recommended?

Accepted Answer

If your monthly send volume fluctuates a lot, this plan gives you better financial control because of its wallet charge model.

Question 25

What are Time Plus send tariffs?

Accepted Answer

Tariffs differ by messenger and are listed transparently on the site. Higher plans include an initial credit, and after it runs out you can top up your wallet and continue sending per the site tariffs.

Intelligent Messaging, Targeted Advertising

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Jet Sender Features

Bulk Messaging

Diverse Content Sending

Delivery Reports

Contact Management

Message Personalization

Message Scheduling

JetSender competitive advantages

Lower Customer Acquisition Cost

Running Campaigns

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Increased Engagement

Content types you can send with JetSender

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